Featured RNA-Seq Job – Bioinformatics/Technical Support – NGS

Data analysis and post delivery technical support for genomics products/services with a focus on NGS.


  • Generate NGS data reports – from raw data to analysis report following established data analysis pipelines. (e.g. mapping, de novo assembly, expression analysis, variant detection, pathway enrichment, and other statistical analysis).
  • Ensure project completion and delivery of high quality results in a timely and efficient manner.
  • Establish new bioinformatics processes – work collaboratively with other members of the bioinformatics team to implement improvements and new analysis protocols as required.
  • Manage in-house Linux system

Technical Support

  • Explain data analysis methods and results to both non-technical and highly technical  customers.
  • Answer specific post-delivery questions regarding analysis reports.
  • Provide technical pre-sales guidance to sales, marketing, customer service staff, and directly to customers.
  • Routine correspondence with in-house departments: customer service, sales , lab/technical.


  • MS / PhD in bioinformatics, computer science, computational biology, or a related discipline.
  • Proficient in Perl, Python, R and C++.
  • Thorough knowledge of current NGS data analysis protocols.
  • Thorough understanding of biological statistics.
  • Minimum 3 yrs of related experience in NGS analysis.
  • Excellent computer and math skills.
  • Strong communication skills and ability to work across multiple teams.
  • Must be detail oriented and able to perform varied tasks with minimal supervision.
  • Must have a willingness to work hard in a fast paced environment.

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